1. General Information

Company Name and Contact Details

Ytrips UG
Schönbornring 12 63263, Neu-Isenburg, Germany
Email: info@ytrips.eu
Phone: +49 1575 0767218
At Ytrips UG, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, book trips, or visit our website.

2. Data Collection and Usage

2.1 Personal Data Collection

We collect various types of personal data to provide and improve our services. The data we collect includes:

• Name: To personalize your experience and for identification purposes.
• Address: To send necessary documents and for billing purposes.
• Email: To communicate with you regarding bookings, updates, and promotional offers.
• Phone Number: To contact you in case of emergencies or changes to your booking.
• Date of Birth: To verify your identity and ensure compliance with age-related regulations.
• Passport Number: Required for international travel arrangements.
• Payment Details: To process transactions securely.

2.2 Methods of Data Collection

• Online Forms: The primary method through which we collect personal data. These forms are used during the booking process and for any inquiries or requests you may have.
• Email: Occasionally, we may collect data through email communications when you contact us for support or additional information.
• Cookies: While rarely used, cookies help us improve your website experience by tracking site usage and preferences. 
• Purpose of Data Collection: We collect your personal data for the following purposes:

• Booking: To process and confirm your travel arrangements.
• Customer Service: To provide support, respond to inquiries, and ensure your travel experience is seamless.
• Marketing: To inform you about special offers, new trips, and other promotional activities that may interest you.

3. Legal Basis for Data Processing

3.1 Consent

The processing of your personal data is based on the consent you provide when booking a trip with Ytrips UG. By making a booking, you explicitly agree that we may use your personal data for the purposes outlined in this Privacy Policy.

3.2 Contractual Obligations

In some cases, we process your data to fulfill our contractual obligations to you, such as managing your travel itinerary and ensuring compliance with travel regulations.

4. Data Sharing

4.1 Third-Party Sharing

We do not share your personal data with third parties except in specific and limited circumstances necessary to fulfill our contractual obligations to you. These instances include:

• Service Providers: To ensure the delivery of our services, we may share data with trusted partners such as hotels, airlines, and transportation companies.
• Legal Requirements: We may disclose your data to comply with legal obligations or in response to lawful requests by public authorities.

4.2 International Data Transfers

Ytrips UG does not transfer personal data to countries outside the European Economic Area (EEA). All data is processed and stored within Germany, ensuring compliance with stringent EU data protection regulations.

5. Data Protection and Security

5.1 Security Measures

We employ various security measures to protect your personal data, including:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols to prevent unauthorized access.
• Secure Servers: Our servers are located in secure facilities with restricted access to authorized personnel only.
• Compliance with German Law: We adhere to the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR), ensuring your data is processed lawfully and transparently.

5.2 Data Access

Only employees who need access to your personal data to perform specific tasks (e.g., customer service, billing) are granted access. All employees are trained in data protection best practices and are bound by confidentiality agreements.

5.3 Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data will not be removed unless we receive a written request from you to delete it. Upon receiving such a request, we will securely delete your data, ensuring it cannot be recovered.

6. User Rights and Control

6.1 Right to Access

You have the right to request information about the personal data we hold about you. We will provide this information in an electronic format upon your written request.

6.2 Right to Correction

If you believe that any of the personal data we hold about you is incorrect or incomplete, you have the right to request corrections. Please contact us in writing to update your information.

6.3 Right to Deletion

You have the right to request the deletion of your personal data. This right is in line with the EU’s “right to be forgotten” regulation. To exercise this right, please provide us with a written request, and we will delete your data promptly.

7. Cookies and Tracking

7.1 Cookies

Cookies are small text files stored on your device by your web browser. They help us improve your experience on our website by remembering your preferences and tracking site usage.

Types of Cookies Used

• Session Cookies: These cookies are temporary and are deleted when you close your browser. They help us maintain session state and enhance site functionality during your visit.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and provide a personalized experience.

7.2 Purpose of Cookies

• Site Functionality: Cookies enable core website functions such as navigation and access to secure areas.
• Analytics: We use cookies to analyze website traffic and user behavior, helping us improve our services.
• Marketing: Cookies may be used to deliver personalized advertisements and promotional content.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. When we update the policy, we will post the revised version on our website and notify you via email.

9. Contact Information for Data Protection Inquiries

If you have any questions or concerns about our data privacy practices, please contact our customer support team. We are committed to addressing you inquiries promptly and ensuring your data is handled with care.

• Email: info@ytrips.eu
• Phone: +49 1575 0767218

10. Registration and Account Security

To use our booking system, you must complete a registration form. During registration, you will be required to provide certain information such as your name and email address. This information is necessary to create and manage your account and to contact you about the services you have expressed interest in.

11. Information, Collection, Use, and Sharing

11.1 Data Ownership and Access

We are the sole owners of the information collected on our website. Access to your data is restricted to our organization and is used solely for the purposes specified in this Privacy Policy. We do not sell or rent your data to any third parties.

11.2 Data Usage

Your information is used to respond to your inquiries, process your bookings, and provide you with updates and marketing communications if you have opted in to receive them.

12. Security Measures

We take comprehensive precautions to protect your information both online and offline. Sensitive data such as credit card details are encrypted and transmitted securely. Our servers are housed in secure environments with access limited to authorized personnel
only.

13. User Rights to Data

You may opt out of future communications from us at any time by contacting us via email or phone. You also have the right to:

• Access Data: Request details about the data we hold about you.
• Correct Data: Update any incorrect or incomplete information.
• Delete Data: Request the deletion of your personal data.
• Express Concerns: Raise any concerns about our use of your data.

14. Disclosure and Legal Compliance

Legal Rights: According to the Federal Data Protection Act, you have the right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking, or deletion of such data. Inquiries can be directed to the following email addresses: info@ytrips.eu